Request, scope, setup, start
These four stages cover the period up to the end of the first working week.
- Your request reaches a service partner that provides remote assistants.
- The partner and you agree tasks, hours, coverage window and price.
- You prepare instructions, tools and access, with the partner's checklist if they have one.
- The assistant begins, sending a summary at the end of each day so you can see what was done.
What to prepare before handing work over
A little preparation makes the first weeks smoother for everyone.
- A list of the tasks you want covered, in order of importance
- Written procedures or short screen recordings for each task
- The tools involved, such as Google Workspace, Microsoft 365, HubSpot or QuickBooks
- A plan for access: delegation, separate logins or a password manager
- Clear priorities for busy days when not everything can get done
- Approval rules: what the assistant can send, change or pay without asking
- A named person on your side to answer questions
Sharing logins the safe way
The simplest rule is that the assistant should never sign in as you. Most business tools let you add a separate user or delegate access, and that is the first choice. It keeps your own account private and leaves a record of who did what.
Where a separate user is not possible, put the credential in a shared password manager vault so it never sits in an email thread. Keep two-factor authentication on and agree how codes are handled. Give each login only the permissions the task needs, and write down every account you open up so removing access later is quick. The CISA site has plain guidance on these basics.
After the assistant starts
Once work is underway, a light routine keeps things on track. Most arrangements use a short written summary at the end of each day or week: what was done, what is waiting on you and anything odd that came up.
A regular check-in, even a brief one, gives you a moment to correct small habits before they stick and to hand over new tasks. Hours can usually be adjusted up or down with notice, as agreed with the service partner. If the arrangement no longer fits, the terms you agreed will say how to end it. Work through the access checklist when you do.
Describe the work, and a service partner will scope it with you and send a quote.
Start a request